On October 16th and 17th, representatives of the consortium partners met in person for the last time, this time in beautiful Luxembourg. In addition, team members from FHWN and WU were connected online via Teams during both days. On the first day, the focus was on the first evaluation results from the field trials. The focus was on the results of the first trial cycle in Austria.
In summary, it can be said that the Care-App was very well received. The main indicators for this are the good usage figures during the entire trial phase. In contrast to the usual course of field trials, the usage figures remained high. There was also a good level of acceptance among users for Remote Care Assist. The biggest challenge in the field trials was the limited availability of fast internet connections in rural areas. These are a prerequisite for the stable and reliable transmission of data-intensive images and videos and therefore for the service acceptance by care institutions and clients.
On the second day, the focus was on presenting the business plans for the two service packages, the Care-App and the Remote Care Assist. Both concepts are based on a B2B2C approach. The Care-App is considered to have a good chance of further development. It is set to become a core offering from MOCCA (business partner) thanks in particular to its main function, the calender of care appointments and the options for rescheduling and cancelling appointments, as well as its modular structure, which allows for a wide range of functional enhancements. It is expected to be launched in 2025. The Remote Care Assist service, with an expert centre for on-site image and sound-supported care, is considered to be very innovative. The implementation and market launch are likely to take a few more years. However, as soon as lightweight, affordable and reliable AR glasses are available on the market and fast internet is available nationwide, the system is considered to have good market opportunities.
And finally a big thank you goes to the Steftung Hellef Doheem for organising the meeting at its headquarters in Luxembourg City and for the hospitality of the whole team. The two sumptuous lunch buffets, the exciting tour of the city of Luxembourg and the excellent dinner right in the centre will definitely be remembered. All in all, the last face-to-face meeting was a dignified farewell after three years of intensive collaboration!
Ralph Eichenberger (Eichenberger-Szenografie)